HelpDeskNotes: IT Service Desk Software Archives

IT Service Desk Software Archives

Nov28	NetOps Tech Has a Help Desk Tool for Techs On The Move Linda Marie November 28, 2007 Know More: Help Desk Software, IT Service Desk Software, Remote Access Software, Software Tools Reviews, Telephony for Call Centers 2.0, Software Tools Reviews Is your help desk on the move? Well, probably not since there are not many tools that let you walk too far from your desk, but that is already changing. NetOps is launching a remote control software that allows IT... Continue Reading Posted at 10:13 PM \| Permalink \| Comments
Nov20	Help Desk Software: Alloy Navigator Linda Marie November 20, 2007 Alloy Software offers a full service ticketing system called Alloy Navigator for help desks with ITIL ideals in mind. The software can be tailored to your help desk needs, so you don't need to invest in the entire package. As... Continue Reading Posted at 6:53 PM \| Permalink \| Comments
Nov 7	Help Desk Software & Webinar: SunView Feature Review Linda Marie November 7, 2007 SunView Software provides a tightly integrated, out-of-the-box ITIL Service Desk Solution called ChangeGear Service Desk 3.5. A simple software design makes it easy to deploy and use, and if you hurry you can register for the Webinar scheduled for this... Continue Reading Posted at 10:26 PM \| Permalink \| Comments
Oct24	Zendesk Software allows Service Desks to Attain Awareness and Enlightenment Linda Marie October 24, 2007 A company in Copenhagen, Denmark, called Zendesk has a new concept for Help Desk Software. In a refreshingly ingenious way, resolved tickets transform automatically into knowledge base solutions. Customers can go to the website to inquire about known problems or... Continue Reading Posted at 7:41 PM \| Permalink \| Comments
Oct23	Don't Be Fooled: "Optimized" Research Targets Business Interests While Fooling Customers Linda Marie October 23, 2007 One of my posts from yesterday entitled ITIL News: ITIL Set To Take Off in the US? triggered a defensive response from the company Axios Systems, because I questioned their sponsorship of research produced to benefit their interests. The timing... Continue Reading Posted at 4:56 AM \| Permalink \| Comments
Oct22	ITIL News: ITIL Set To Take Off in the US? Linda Marie October 22, 2007 Just a couple of weeks ago the results of a study were released that said ITIL popularity was on the decline. Now a software company called Axios Systems that provides international IT Service Management (ITSM) solutions says ITIL is about... Continue Reading Posted at 4:48 AM \| Permalink \| Comments
	Free Help Desk Software: Reviews and Comparison IT Service Desk Software: Sunrise Offers an ITIL Management Software Help Desk Software: Could Password Resets Become a Thing of the Past? Network Monitoring Software for Help Desks IT Service Desk Software: Numara Offers an ITIL Wizard Help Desk Software: Danware Offers Impressive Multi Remote Access Products Help Desk Software Review: SpiceWorks Desktop is Free IT Service Desk Software: Yellowfin Wins Best Website Help Desk Software: Compuware Announces Software that Supports ITIL v3 Help Desk Software: BUYER BEWARE - Oblicore Offers ITIL Compliant SLM Software Help Desk Software: LiveTime Offers an ITIL Certified Service Management Software IT Service Desk Software: Heat Help Desk Solutions Help Desk Software: Choosing The Right Software Package For Your Needs

IT Service Desk Software Archives

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