HelpDeskNotes: Help Desk Software Archives

Help Desk Software Archives

Apr 1	Help Desk Software: Ticket Desk Pro - Going Going... Linda Marie April 1, 2008 Know More: Customer Service & Call Centers, Help Desk Software, Productivity, Software Tools Reviews Help Desk Tools, Help Desk Websites, Service Desk Software Here is a new software package I just heard about called Ticket Desk Pro. The price is currently 15.47, but look out, the price goes up five cents every time someone buys a copy. (Pretty original idea for selling software!) ... Posted at 3:45 PM \| Permalink \| Comments
Jan20	Undelete 5 Reduces IT Help Desk Man Hours with New Desktop Client Linda Marie January 20, 2008 How long does it take you to restore a file? According to Terry Garbo, Network Manager/ISSO, it takes 1.2 man-hours per restore. How would you like to be able to restore deleted files within one minute of a call? Better... Continue Reading Posted at 8:48 PM \| Permalink \| Comments
Jan16	HelpSpot for iPhone: Help Desk Software Goes Mobile Linda Marie January 16, 2008 Ever wish you could access your ticketing system while away from your computer? Suppose you get an emergency phone call while you are out at lunch? Or, if your techs need to travel between locations, they can check on... Continue Reading Posted at 8:47 PM \| Permalink \| Comments
Dec26	The Year in Review: Five Most Popular helpdesknotes.com Blog Posts For 2007 Linda Marie December 26, 2007 Helpdesknotes has come a long way this year. Subscribers have tripled, traffic has quadrupled, and Google has begun to smile on this techie blog at last. Although I try to look for new interests & trends for Help Desk Managers,... Continue Reading Posted at 8:55 PM \| Permalink \| Comments
Dec17	Help Desk Software Review: Pathworks by Reader Request Linda Marie December 17, 2007 Pathworks is a web based help desk support application that can be setup in less than a day instead of weeks or months like many other support applications. This is the first help desk software I have seen that uses... Continue Reading Posted at 8:52 PM \| Permalink \| Comments
Dec 9	Free Remote Access Software Reviews Linda Marie December 9, 2007 I have come across some really exciting, free remote access software lately, but I feel I need to qualify that statement. First: it takes a lot for software to move me in any way. Second: By nature, the words "free... Continue Reading Posted at 10:48 PM \| Permalink \| Comments
	NetOps Tech Has a Help Desk Tool for Techs On The Move Help Desk Software: osTicket is Open Source Help Desk Software & Webinar: SunView Feature Review A Partnership with Spiceworks & Supportminds = More Free Help Desk Software Remote Access Software Review: GoToMyPC Zendesk Software allows Service Desks to Attain Awareness and Enlightenment ITIL News: ITIL Set To Take Off in the US? Free Help Desk Software: Reviews and Comparison Network Monitoring Software for Help Desks Help Desk Software: Sparxs Fly at Famatech! Help Desk Software: HelpSpot Converts Emails into Tickets Help Desk Software: HelpDesk CentreDesk Boasts Fast Easy Call Logging Help Desk Software Review: SpiceWorks Desktop is Free Help Desk Software: Award-Winning Help Desk/IT Service Desk and Service Support Solution Help Desk Software: NetSupport Offers Affordable Web-Based Tool Help Desk Software: First Look at Microsoft Service Desk CRM IT Service Desk Software: Heat Help Desk Solutions Help Desk Software: Choosing The Right Software Package For Your Needs

Help Desk Software Archives

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