HelpDeskNotes: Software Tools Reviews Archives

Software Tools Reviews Archives

Apr 9	What a Difference the Right Help Desk Software Can Make Linda Marie April 9, 2008 Know More: Goals and Objectives, ITIL Software, Software Tools Reviews Help Desk Software, Help desk solutions Olan Mills Inc, once a privately owned company with a chain of 900 portrait studios, closed its doors and reopened inside of 1,100 Kmart stores. The company purchased a cumbersome point-of-sale system that required an exorbitant amount of IT support. ... Posted at 11:21 AM \| Permalink \| Comments
Apr 1	Help Desk Software: Ticket Desk Pro - Going Going... Linda Marie April 1, 2008 Here is a new software package I just heard about called Ticket Desk Pro. The price is currently 15.47, but look out, the price goes up five cents every time someone buys a copy. (Pretty original idea for selling software!) ... Continue Reading Posted at 3:45 PM \| Permalink \| Comments
Jan20	Undelete 5 Reduces IT Help Desk Man Hours with New Desktop Client Linda Marie January 20, 2008 How long does it take you to restore a file? According to Terry Garbo, Network Manager/ISSO, it takes 1.2 man-hours per restore. How would you like to be able to restore deleted files within one minute of a call? Better... Continue Reading Posted at 8:48 PM \| Permalink \| Comments
Jan16	Three of Every Four UK Businesses Wary of Their Email Integrity Linda Marie January 16, 2008 If you had to go to court to share email evidence, would you feel confident that the your electronic data would hold up? A study done in the UK reported that nearly half (44%) could not prove whether their email... Continue Reading Posted at 10:45 PM \| Permalink \| Comments
	HelpSpot for iPhone: Help Desk Software Goes Mobile Linda Marie January 16, 2008 Ever wish you could access your ticketing system while away from your computer? Suppose you get an emergency phone call while you are out at lunch? Or, if your techs need to travel between locations, they can check on... Continue Reading Posted at 8:47 PM \| Permalink \| Comments
Jan15	TMCnet Announces the Product of the Year Award Winners Linda Marie January 15, 2008 If you are researching the latest and greatest telephony products, look no further. Technology Marketing Corporation (TMC) is the first publisher to test new products in its own on-site laboratories. The research work is done, and they have given Product... Continue Reading Posted at 9:42 PM \| Permalink \| Comments
	The Year in Review: Five Most Popular helpdesknotes.com Blog Posts For 2007 Help Desk Software Review: Pathworks by Reader Request Free Remote Access Software Reviews Network Enforcer: Answer to Yesterdays Blog Happy Holidays Network Admins! You Got Your Wish! Enforce your POWER!!! (Okay, maybe not) One Laptop Per Child: You can change a life NetOps Tech Has a Help Desk Tool for Techs On The Move 1 in 5 Companies Settle Lawsuits to Avoid Email Search Costs Help Desk Software: osTicket is Open Source AtomPark.com’s Atomic Email Software in Help Desk Functions Help Desk Software: Alloy Navigator Help Desk Software: C2 Enterprise Software Integrates Telephony Data With A Ticketing System Help Desk Software: Web Help Desk May Be The Life Preserver For Your Help Desk Help Desk Software & Webinar: SunView Feature Review A Partnership with Spiceworks & Supportminds = More Free Help Desk Software Disaster Recovery: What's New? Zendesk Software allows Service Desks to Attain Awareness and Enlightenment Don't Be Fooled: "Optimized" Research Targets Business Interests While Fooling Customers ITIL News: ITIL Set To Take Off in the US? CRM Software: AIM has an Affordable and Easy to use CRM SW Package Free Help Desk Software: Reviews and Comparison Disaster Recovery Solutions: FalconStor offers 4 Packages IT Service Desk Software: Sunrise Offers an ITIL Management Software Funny Tech Support Cartoon: A Little Help Desk Humor Call Center Telephony Solution: Blue Note Networks Does Video Too. Help Desk Software: Could Password Resets Become a Thing of the Past? Network Monitoring Software for Help Desks Help Desk Software: Sparxs Fly at Famatech! IT Service Desk Software: Numara Offers an ITIL Wizard Help Desk Software: Danware Offers Impressive Multi Remote Access Products Help Desk Software: HelpSpot Converts Emails into Tickets Funny Video: Trouble with Windows MicroSoft Vista? Here's how to load it. Help Desk Software: HelpDesk CentreDesk Boasts Fast Easy Call Logging Help Desk Software Review: SpiceWorks Desktop is Free IT Service Desk Software: Yellowfin Wins Best Website Help Desk Software: Compuware Announces Software that Supports ITIL v3 Help Desk Software: BUYER BEWARE - Oblicore Offers ITIL Compliant SLM Software Help Desk Software: LiveTime Offers an ITIL Certified Service Management Software Help Desk Software: Award-Winning Help Desk/IT Service Desk and Service Support Solution Help Desk Software: NetSupport Offers Affordable Web-Based Tool

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