HelpDeskNotes: Newsletters for the IT Service Desk Archives

Newsletters for the IT Service Desk Archives

Aug27	Impress Your Boss! Write a Newsletter! Part 2 Linda Marie August 27, 2007 Know More: Call Center Communication, Help Desk Comics, Cartoons, & Videos, Humor for Tech Support, Knowledge Base Tips (KCS), Newsletters for the IT Service Desk, Process & Methodology, Reporting & Measurement, Training & Development for the IT Service Desk 2.0, Process & Methodology As promised in Part 1 of "Impress Your Boss! Write a Newsletter! I have prepared a sample newsletter for you to follow. Subscribe today so you can follow this series, and receive more important tips about managing your helpdesk. THE HELP... Continue Reading Posted at 9:38 PM \| Permalink \| Comments
Aug 7	Impress Your Boss! Write a Newsletter! Part 1 Linda Marie August 7, 2007 I have designed/published and helped publish two very different Help Desk Newsletters. The first one I am going to discuss was very successful and it was cloned by a number of other help desks. It was designed to help a... Continue Reading Posted at 9:27 PM \| Permalink \| Comments
Jul26	Laugh a Little - It's Friday! Linda Marie July 26, 2007 Ever have days like this? Some days, especially Fridays, are great for blowing off steam. This particular cartoon makes me laugh out loud every time I read it! What’s great is there are plenty more where this came from. My... Continue Reading Posted at 9:24 PM \| Permalink \| Comments

Newsletters for the IT Service Desk Archives

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