About HelpDeskNotes Archives

Jan15
TMCnet Announces the Product of the Year Award Winners
Linda Marie January 15, 2008
Know More: About HelpDeskNotes, News, Trends & Events, Quality Assurance, Software Tools Reviews, Telephony for Call Centers Call Center Telephones, Telephone Product of the Year, Telephony Product Reviews
If you are researching the latest and greatest telephony products, look no further.  Technology Marketing Corporation (TMC) is the first publisher to test new products in its own on-site laboratories.  The research work is done, and they have given Product...
Posted at 9:42 PM | Permalink | Comments
Dec28
The Birth of a Help Desk Operations Center
Linda Marie December 28, 2007
Although I have often thought about it, I just realized that I never written about the birth of a Help Desk Operations Center.  If you compare a help desk to a hospital, the Help Desk Operations Center is the Emergency... Continue Reading
Posted at 11:45 PM | Permalink | Comments
Jul22
Help Desk Notes Blog - Author Profile
Linda Marie July 22, 2007
Hi, I am Linda Marie, and I am the new contributing author of the Help Desk Notes Blog. I am so happy to have the opportunity to share my experiences with you.  For fear of aging myself, I almost don’t... Continue Reading
Posted at 7:30 PM | Permalink | Comments
Nov21
Welcome to HelpDeskNotes
Tim Stay November 21, 2005
Help, I need somebody, Help, not just anybody,Help, you know I need someone, help! Well Paul McCartney and John Lennon probably got the help they needed, but what about your customers?  Welcome to Help Desk Notes where we discuss... Continue Reading
Posted at 8:16 AM | Permalink | Comments
 


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