India IT help desks are facing a shortage of qualified workers. About 5% of the population speaks English, and only a portion of English speaking job candidates have IT skills.
So as a result, IT recruiters in India are going out to find candidates by bus and inviting them to ``Step in to step ahead.'' Aashu Calapa said, ``The industry is facing a tremendous talent crunch. This innovation may expand the talent pool and take jobs to the job seekers.''
Many of India’s IT workers face burnout, and as a result, help desks have a 50% turn over rate. Long hours, often twelve hour days, are common. Also, the busiest hours are at night, to coincide with US business hours.
Operation costs of outsourced data centers in India are increasing, and I suspect all other IT operating costs will follow. As a result, this may help level the wage playing field a bit for IT workers in the USA.
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