
How long does it take you to restore a file? According to Terry Garbo, Network Manager/ISSO, it takes 1.2 man-hours per restore. How would you like to be able to restore deleted files within one minute of a call? Better yet, how about if your users could restore files themselves - no matter how they were removed?
Disk Keeper Corporation has a product called Undelete designed to make quick recovery of files quick and simple - simple enough for end users to assist themselves. The utility's Recovery Bin catches all files no matter how they were deleted, allowing users to restore them instantly with just a few mouse clicks. The powerful search function mimics the directory structure of network and empowers the end user to find and undelete their files without having to wait for a Help Desk technician to assist them. Users who have experienced the anguish of saving-over an important Word document or Excel spreadsheet that was intended to be used as starting point for a new file will appreciate the version recovery portion of the software that allows recovery of earlier, saved-over versions.
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