
Ever wish you could access your ticketing system while away from your computer? Suppose you get an emergency phone call while you are out at lunch? Or, if your techs need to travel between locations, they can check on new tickets from their phone. The people at UserScape came up with the concept of creating an iPhone interface because they needed it to support their own customers. I already like the sound of this company. UserScape is so dedicated to supporting their customers, they created Help Desk software that works on their moblie phones.
The iPhone version of HelpSpot provides users using an Apple iPhone with
the ability to access the most critical functions in HelpSpot when away from a computer. Detailed information and screenshots can be found on the HelpSpot site. Check out product information and take the Tour to learn more.
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Related Articles:
This was my first post about HelpSpot: Help Desk Software: HelpSpot Converts Emails into Tickets
NetOps Tech Has a Help Desk Tool for Techs On The Move





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