HelpDeskNotes: January 2008 Archives

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Jan24	Funny Video: Trouble with a Mac Linda Marie January 24, 2008 Know More: Help Desk Comics, Cartoons, & Videos, Humor for Tech Support Friday Yuk, Funny Videos Here is a funny video about someone who's had some trouble using a Mac. I have worked on macs for a while, and I can honestly say I believe I know what is wrong with his computer. Of course, if I was talking to him over the phone, I would probably choose to go to his desk to fix it myself. He is a little too upset and fiesty to do any over-the-phone walk throughs. And BTW, if you lock up your mac, there is a handy dandy power button you can use to unlock it. It looks like this: Trouble with a Mac Computer \| Funny Jokes at JibJab Need laughter in your life? Subscribe today to see Friday Funnies every week! Related Articles: YouTube Cartoon: Mac vs. PC with South Park Attitude Funny Video: Trouble with Windows MicroSoft Vista? Here's how to load it. Posted at 9:50 PM \| Permalink \| Comments
Jan20	Undelete 5 Reduces IT Help Desk Man Hours with New Desktop Client Linda Marie January 20, 2008 How long does it take you to restore a file? According to Terry Garbo, Network Manager/ISSO, it takes 1.2 man-hours per restore. How would you like to be able to restore deleted files within one minute of a call? Better... Continue Reading Posted at 8:48 PM \| Permalink \| Comments
Jan17	Funny Commercial Video: Working With a Bunch of Monkeys Linda Marie January 17, 2008 Ever feel like you are working with a bunch of monkeys? Do you have co-workers who just don't know when to say when? Or are you the type that likes to get everyone stired up and laughing? I must admit... Continue Reading Posted at 9:47 PM \| Permalink \| Comments
Jan16	Three of Every Four UK Businesses Wary of Their Email Integrity Linda Marie January 16, 2008 If you had to go to court to share email evidence, would you feel confident that the your electronic data would hold up? A study done in the UK reported that nearly half (44%) could not prove whether their email... Continue Reading Posted at 10:45 PM \| Permalink \| Comments
	HelpSpot for iPhone: Help Desk Software Goes Mobile Linda Marie January 16, 2008 Ever wish you could access your ticketing system while away from your computer? Suppose you get an emergency phone call while you are out at lunch? Or, if your techs need to travel between locations, they can check on... Continue Reading Posted at 8:47 PM \| Permalink \| Comments
Jan15	TMCnet Announces the Product of the Year Award Winners Linda Marie January 15, 2008 If you are researching the latest and greatest telephony products, look no further. Technology Marketing Corporation (TMC) is the first publisher to test new products in its own on-site laboratories. The research work is done, and they have given Product... Continue Reading Posted at 9:42 PM \| Permalink \| Comments
	Electronic Job Fairs Save Employers Time Linda Marie January 15, 2008 Wouldn’t it be nice if you could meet perspective employees online? You can access the resumes of hundreds of people and talk to them via live chat. Discuss qualifications, schedule interviews - all while sitting at your desk. (Hmm, how... Continue Reading Posted at 8:09 PM \| Permalink \| Comments
Jan14	Macworld Conference & Expo: Will Jobs Trump the IPhone? Linda Marie January 14, 2008 Behold Apple Fans! Tomorrow Steve Jobs takes the floor at San Francisco’s Moscone Center to deliver his Annual Keynote Address for the Macworld Conference and Expo. (I find it interesting that they have added the word "address," and it is... Continue Reading Posted at 7:46 PM \| Permalink \| Comments
Jan13	How to Charge an IPOD Using Food Linda Marie January 13, 2008 It is a miracle that curiosity survives formal education. - Albert Einstein I am the curious type. I love to know how things work. I blame it on my father. I think I got my tech genes from him. He... Continue Reading Posted at 10:13 PM \| Permalink \| Comments
Jan 9	Research, Statistics, Surveys, and Studies Every Help Desk Manager Should Read About Linda Marie January 9, 2008 These days help desks need to keep their competitive edge. Technology changes moment by moment, and help desks need to stay informed. Realizing how important it is to know about the ever changing trends in technology, I decided I would... Continue Reading Posted at 7:09 PM \| Permalink \| Comments
Jan 8	Support for Mobile Devices is Changing Help Desk Trends Linda Marie January 8, 2008 Have you noticed over the past couple of years mobile device support is taking more time on your help desk? I have noticed it at my work place. A recent study revealed that nearly two-thirds (65.7 percent) of the 816... Continue Reading Posted at 9:25 PM \| Permalink \| Comments
Jan 3	Friday Funnies: Blue Tooth Bloopers Linda Marie January 3, 2008 Once upon a time it was easy to pick out people on the street that were talking to themselves. I live in a city where it is common for business people and disturbed people to walk down the same sidewalk... Continue Reading Posted at 11:16 PM \| Permalink \| Comments
	Sweet Potato Power - How to Power an MP3 Player With Sweet Potatoes Linda Marie January 3, 2008 I love to learn. In fact, I try to pass that along to the kids in my family by getting educational gifts. Between science experiments and educational games, you might think the kids find me boring, but they don't. On... Continue Reading Posted at 8:57 PM \| Permalink \| Comments

« December 2007 | Main | April 2008 »

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Jan24	Funny Video: Trouble with a Mac Linda Marie January 24, 2008 Know More: Help Desk Comics, Cartoons, & Videos, Humor for Tech Support Friday Yuk, Funny Videos Here is a funny video about someone who's had some trouble using a Mac. I have worked on macs for a while, and I can honestly say I believe I know what is wrong with his computer. Of course, if I was talking to him over the phone, I would probably choose to go to his desk to fix it myself. He is a little too upset and fiesty to do any over-the-phone walk throughs. And BTW, if you lock up your mac, there is a handy dandy power button you can use to unlock it. It looks like this: Trouble with a Mac Computer \| Funny Jokes at JibJab Need laughter in your life? Subscribe today to see Friday Funnies every week! Related Articles: YouTube Cartoon: Mac vs. PC with South Park Attitude Funny Video: Trouble with Windows MicroSoft Vista? Here's how to load it. Posted at 9:50 PM \| Permalink \| Comments
Jan20	Undelete 5 Reduces IT Help Desk Man Hours with New Desktop Client Linda Marie January 20, 2008 How long does it take you to restore a file? According to Terry Garbo, Network Manager/ISSO, it takes 1.2 man-hours per restore. How would you like to be able to restore deleted files within one minute of a call? Better... Continue Reading Posted at 8:48 PM \| Permalink \| Comments
Jan17	Funny Commercial Video: Working With a Bunch of Monkeys Linda Marie January 17, 2008 Ever feel like you are working with a bunch of monkeys? Do you have co-workers who just don't know when to say when? Or are you the type that likes to get everyone stired up and laughing? I must admit... Continue Reading Posted at 9:47 PM \| Permalink \| Comments
Jan16	Three of Every Four UK Businesses Wary of Their Email Integrity Linda Marie January 16, 2008 If you had to go to court to share email evidence, would you feel confident that the your electronic data would hold up? A study done in the UK reported that nearly half (44%) could not prove whether their email... Continue Reading Posted at 10:45 PM \| Permalink \| Comments
	HelpSpot for iPhone: Help Desk Software Goes Mobile Linda Marie January 16, 2008 Ever wish you could access your ticketing system while away from your computer? Suppose you get an emergency phone call while you are out at lunch? Or, if your techs need to travel between locations, they can check on... Continue Reading Posted at 8:47 PM \| Permalink \| Comments
Jan15	TMCnet Announces the Product of the Year Award Winners Linda Marie January 15, 2008 If you are researching the latest and greatest telephony products, look no further. Technology Marketing Corporation (TMC) is the first publisher to test new products in its own on-site laboratories. The research work is done, and they have given Product... Continue Reading Posted at 9:42 PM \| Permalink \| Comments
	Electronic Job Fairs Save Employers Time Linda Marie January 15, 2008 Wouldn’t it be nice if you could meet perspective employees online? You can access the resumes of hundreds of people and talk to them via live chat. Discuss qualifications, schedule interviews - all while sitting at your desk. (Hmm, how... Continue Reading Posted at 8:09 PM \| Permalink \| Comments
Jan14	Macworld Conference & Expo: Will Jobs Trump the IPhone? Linda Marie January 14, 2008 Behold Apple Fans! Tomorrow Steve Jobs takes the floor at San Francisco’s Moscone Center to deliver his Annual Keynote Address for the Macworld Conference and Expo. (I find it interesting that they have added the word "address," and it is... Continue Reading Posted at 7:46 PM \| Permalink \| Comments
Jan13	How to Charge an IPOD Using Food Linda Marie January 13, 2008 It is a miracle that curiosity survives formal education. - Albert Einstein I am the curious type. I love to know how things work. I blame it on my father. I think I got my tech genes from him. He... Continue Reading Posted at 10:13 PM \| Permalink \| Comments
Jan 9	Research, Statistics, Surveys, and Studies Every Help Desk Manager Should Read About Linda Marie January 9, 2008 These days help desks need to keep their competitive edge. Technology changes moment by moment, and help desks need to stay informed. Realizing how important it is to know about the ever changing trends in technology, I decided I would... Continue Reading Posted at 7:09 PM \| Permalink \| Comments
Jan 8	Support for Mobile Devices is Changing Help Desk Trends Linda Marie January 8, 2008 Have you noticed over the past couple of years mobile device support is taking more time on your help desk? I have noticed it at my work place. A recent study revealed that nearly two-thirds (65.7 percent) of the 816... Continue Reading Posted at 9:25 PM \| Permalink \| Comments
Jan 3	Friday Funnies: Blue Tooth Bloopers Linda Marie January 3, 2008 Once upon a time it was easy to pick out people on the street that were talking to themselves. I live in a city where it is common for business people and disturbed people to walk down the same sidewalk... Continue Reading Posted at 11:16 PM \| Permalink \| Comments
	Sweet Potato Power - How to Power an MP3 Player With Sweet Potatoes Linda Marie January 3, 2008 I love to learn. In fact, I try to pass that along to the kids in my family by getting educational gifts. Between science experiments and educational games, you might think the kids find me boring, but they don't. On... Continue Reading Posted at 8:57 PM \| Permalink \| Comments

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