Helpdesknotes has come a long way this year. Subscribers have tripled, traffic has quadrupled, and Google has begun to smile on this techie blog at last. Although I try to look for new interests & trends for Help Desk Managers, three themes have shown to be the most popular this year:
- Help Desk Software
- Money
- Humor
Interest in these three topics has brought heavy traffic to these four blog posts:
Free Help Desk Software: Reviews and Comparison
$$$ How Much Money is Your CCNA Certification Worth? $$$
Funny Commercial: Are World Series Commercials Putting You to Sleep?
Cartoon: A Little Call Center Humor
Knowing all of this, I will continue to bring fresh material to my readers on these topics, but I would like to take this opportunity to ask for some feedback. Most professional blogs see very few comments, some bloggers smite the self expression of their readers, but I encourage your comments. In the coming year, what more would you like to read about in this blog? What do you find most helpful? What would you like to see more of? Bring on your comments. Let me have it! 
» The Best/Worst of 2007 - Technically Speaking from HelpDeskNotes
The end of the year always brings stories that compare all the best/worst changes that the year has brought. Whether or not I agree with all of them, I do find many of them interesting, and together they highlight the... [Read More]
Tracked on: December 30, 2007 9:43 PM | Permalink to Trackback