« Heavy Reading Names the Ethernet Service Provider of the Year | Main | Zendesk Software allows Service Desks to Attain Awareness and Enlightenment »

Oct24
ITIL Training and Cerification - What you need to know

Have you been thinking about getting your ITIL certification?  What are the benefits?  What will it take?  How much does it cost?  Should you take classes?  Is it worth it? Where can you find free, quality study material?

What are the benefits?

Here is the best overview I found so far. study%20ITIL%20Ceritification.jpeg

What will it take to get ITIL Certified?

The average course is about three days, but many people study for as long as 6 months on their own.  

How much does it cost?

Training courses and material vary, but I have seen exam fees between $200.00  $225.00 US. ($285 in Australia, £100 - £135 in the UK)

Is the ITIL Certification worth the trouble?   

Reviews on whether or not it is worth getting certified are mixed at this site:

43things.com 

Where can you find free, quality study material?

ITILPRIME.blogspot.com

For some recommended study material for purchase, go to:  itil.org.uk.

As a bonus, I found some really helpful FAQs on the 5 ITIL v# books:

Book 1, Book 2, Book 3, Book 4, Book 5

To get all the latest information about ITIL, subscribe to my blog!

Related Articles:  

Help Desk Managers - Free eBook for IT Service Managers

IT Service Desk Software: Numara Offers an ITIL Wizard


1 Comments/Trackbacks




» Help Desk Jobs and the Importance of People Skills – Resume and Interview Tips from HelpDeskNotes
I would like to address the first part of a question posted here on HelpDeskNotes.com that asks:What qualifications and experience does a Help Desk support analyst require?First and foremost, if you do not have people skills, you should not look... [Read More]

submit a trackback

TrackBack URL for this entry:

post a comment

Name, Email Address, and URL are not required fields.





Comment Preview

« Heavy Reading Names the Ethernet Service Provider of the Year | Main | Zendesk Software allows Service Desks to Attain Awareness and Enlightenment »

Advertise

Related Resources

sponsored ads



subscribe


Prefer Email?
Subscribe below-

Enter your Email:


Powered by FeedBlitz What's this?

Current News

Support This Blog

business social media

Use these fast growing business social media sites to promote your business, feature your products, spotlight your business leaders, create links, and drive traffic back to your company site, all for free!

BIZZlogos - Add your logo - free link to your site
BIZZphotos - Add photos of your products and people
BIZZprofiles - Submit your profile and build your online visibility
BIZZspotlight - Spotlight your business with free links
BIZZvideos - Videos about businesses, products and business people.
BIZZbites - "Digg" for Business - Submit your articles and posts

Know More Media - Customer Service / Services

know more media network

View Network Map

Network Feed List (OPML)

Know More Media Network
Feed


we support unitus

PRWeb

Influencer



HelpDeskNotes is a member of the Know More Media network of business related blogs.

Here are some current headlines from some of our business publications:

ProductivityGoal

CallCenterScript

AdHurl

TheBizofKnowledge

LandingTheDeal

CustomersAreAlways

HealthCareVox

BrainBasedBusiness

TheInsurancePolicy

MarketingBlurb