
Guidance and Strategies for Adopting ITIL V3 was designed to help IT
professionals from management to the executive level note the differences between version 2 and 3.
*I fell like I found a small goldmine here for those interested in learning everything they can about ITIL. Here's a series of podcasts from ConfigureSoft as well.
If you need to stay posted about ITIL events, webinars, and podcasts, subscribe today. I always know what's going on! 
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Help Desk Managers - Free eBook for IT Service Managers
Help Desk Software: LiveTime Offers an ITIL Certified Service Management Software





» Help Desk Managers - Free ITIL eBook for IT Managers from HelpDeskNotes
Compuware is offering a free eBook called "The Definitive Guide to Business Service Management" by Greg Shields. This book is directed at IT Service Managers, and is designed to give all levels of IT Service Managers methods to improve servic... [Read More]
Tracked on: November 1, 2007 11:52 PM | Permalink to Trackback