Here's an interesting free Help Desk software with some original features from SpiceWorks. TechWorld posted a very positive review of this software after testing it. There is only one other free help desk software I know of called AdventNet. SpiceWorks is able to provide this software for free by funding it with Google Adsense. This tool is not loaded down with too many features either, and for small networks, this may be all that is needed. 
Asset management including all software on your network that helps you compile all of your licensing information and compare the number of licenses to the software installed.
Ticketing System
Subject Matter Expert - A feature that allows you to submit questions to the online Spice Works community.
Network Monitoring and Troubleshooting
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» A Partnership with Spiceworks & Supportminds = More Free Help Desk Software from HelpDeskNotes
Remember that free help desk software SpiceWorks I wrote about a some weeks back called Help Desk Software Review: SpiceWorks Desktop is Free? Well, just the other day Spiceworks announced that they are joining forces with SupportMinds with the i... [Read More]
Tracked on: November 6, 2007 10:17 PM | Permalink to Trackback