
AdventNet Inc has released Service Desk Plus 7. If your help desk is in the market in an affordable IT management software, you might want to take a look. There will be three variations depending on the needs of your business - Standard, Professional and Enterprise.
ServiceDesk Plus is a web-based, cost-effective help desk and asset management software, with an integrated package that includes Request Management, Asset Tracking, Purchasing, Contract Management, Self-service Portal, and Knowledge Base with an installed base spread across the globe.
The new enterprise edition covers the ITIL modules for Service Support including Incident Management, Problem Management, Change Management and CMDB. ServiceDesk Plus provides a complete IT help desk solution for
increased productivity.
The latest release of ServiceDesk Plus with multi-language support can be downloaded directly from the website http://www.servicedeskplus.com. AdventNet also offers a 30-day evaluation license for all three editions. A permanent Free Edition is available for small businesses in Standard and Professional editions. The annual subscription price for multi-language Standard Edition starts as low as $595 for two technicians and unlimited number of end-users.





» Help Desk Managers: Are You Satisfied with your Technology Investments? from HelpDeskNotes
Have you invested a lot of money and energy into your helpdesk tools? How much of a return have your seen on the investment and the time you spent developing it? Are your satisfied? According to independent research by SupportSoft,... [Read More]
Tracked on: September 11, 2007 12:15 AM | Permalink to Trackback