« Now Writing at Help Desk Notes: Phil Gerbyshak | Main | 2007 Goals: Service Level Agreements »

Jan 2
What are you aiming at for 2007?

Now that 2007 is here, what goals are you aiming at? As I work them out, I'll be sharing my goals in the following areas:

  • SLA
  • Customer Satisfaction
  • Call Scoring
  • ASA (average speed of answer)
  • ...and more!

So if you want help with your goals, or just want to see what I'm aiming at, stay tuned to Help Desk Notes. I'll start with the SLA goal soon. 

[Phil Gerbyshak is a help desk manager who loves to help others achieve more than they ever thought was possible!] 

related entries


0 Comments/Trackbacks




submit a trackback

TrackBack URL for this entry:

post a comment

Name, Email Address, and URL are not required fields.





Comment Preview

« Now Writing at Help Desk Notes: Phil Gerbyshak | Main | 2007 Goals: Service Level Agreements »

Advertise

recent comments

    sponsored ads



    subscribe


    Prefer Email?
    Subscribe below-

    Enter your Email:


    Powered by FeedBlitz What's this?

    Current News

    Support This Blog

    blogroll


    business social media

    Use these fast growing business social media sites to promote your business, feature your products, spotlight your business leaders, create links, and drive traffic back to your company site, all for free!

    BIZZlogos - Add your logo - free link to your site
    BIZZphotos - Add photos of your products and people
    BIZZprofiles - Submit your profile and build your online visibility
    BIZZspotlight - Spotlight your business with free links
    BIZZvideos - Videos about businesses, products and business people.
    BIZZbites - "Digg" for Business - Submit your articles and posts

    Know More Media - Customer Service / Services

    know more media network

    View Network Map

    Network Feed List (OPML)

    Know More Media Network
    Feed


    we support unitus

    PRWeb

    Influencer



    HelpDeskNotes is a member of the Know More Media network of business related blogs.

    Here are some current headlines from some of our business publications:

    ProductivityGoal

    CallCenterScript

    AdHurl

    TheBizofKnowledge

    LandingTheDeal

    CustomersAreAlways

    HealthCareVox

    BrainBasedBusiness

    TheInsurancePolicy

    MarketingBlurb