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Jun23
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 When too much effort is put into improving handle time, reps tend to get very creative regarding ways to lower their AHT. Sometimes the drive to improve yields positive results, other times this cartoon may reflect what happens. Call center monitoring cartoon from callcentercomics.com
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« Customer Service Cartoon: Quality Assurance Feedback Session | Main | Call Center Monitoring Humor: Scripts »
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I have read all the comics you included in your blog. They are so hilarious and present the call center environment perfectly. Good work. Interesting blog.
Posted by: Mr. Drug rehab | September 12, 2006 8:55 AM | Permalink to Comment